Telemedica Blog

Jeremy Hellums
Provider Support Specialist
Jeremy Hellums, Provider Support Specialist, has been with Telemedica since May of 2020. He has over 15 years of customer service and hospitality experience; five specifically in the healthcare industry. He enjoys serving the customers, providers and peers in the workplace in order to create the best experience for everyone. He is willing to go above and beyond to create this excellent experience.

Jeremy has been married for 13 years and has 2 boys, ages 11 and 10. He enjoys spending time with his family and friends; fishing, shooting guns, video editing and reading. A little known fact: Jeremy is an ordained pastor and loves to serve all people with love and kindness.

Laura Casey
Lead Customer Service Specialist
Laura was a military spouse for fifteen years and understands the needs and concerns of our veterans. She works diligently to provide excellent customer service to our veteran clients and ensures that their questions and concerns are addressed in a timely and compassionate manner.

Laura has an extensive background in customer service management, training, and worked as a contractor for veteran military benefits, she has a deep respect for our veterans and is honored to be able to work for a group of people she deeply admires.

Sundé Nesbit

PhD & Quality Assurance

I am a licensed psychologist who has specialized in comprehensive evaluations for clarification of diagnostic concerns. I have experience clarifying concerns relating to emotional distress, behavioral challenges, memory and attention concerns, learning concerns, and relational difficulties. I have worked as an evaluator in the VA in the past, and have conducted assessments and provided treatment to veterans suffering from PTSD. Having been a university professor in the past, I am detail-focused and thorough in evaluations; I value the work that I do with the QA team, because I try to balance advocacy and support for both veterans and providers.

In my personal time, I stay busy with my partner and my daughter; they keep me on my toes, along with our two crazy cats (named Calvin and Hobbes). We love to travel and take in live shows (music, plays, etc). I frequently travel to California with my family, and we are frequently found playing at the beach or hiking in the foothills while there.

Laurel created Telemedica with the goal of providing reasonably priced solutions for veterans to access a highly qualified team of providers through a simple, easy, and convenient Telehealth platform. Laurel’s leadership focus is customer and patient driven and she cares deeply about the mission of Telemedica.

Mrs. Vizzini enlisted in the United States Army immediately after graduating high school in Fort Worth, TX. Mrs. Vizzini served six years as an active duty combat medic before being accepted into the Interservice Physician Assistant Program (IPAP) in 2008 where she was elected as Class Leader. In 2010, Mrs. Vizzini graduated IPAP as a top 5 graduate, with a 3.9 GPA, and with a B.A. in Science, and a M.S in Physician Assistant Sciences.

After graduating from PA school in 2010, Mrs. Vizzini served another four years as an active duty Physician Assistant as well as serving as a medical platoon leader and medical expert advisor to the Battalion Commander. Mrs. Vizzini transitioned to the Texas Army National Guard in 2014 where she continues to serve and has held the roles of Office in Charge and Brigade PA.

Mrs. Vizzini also serves as the senior PA for a UT Southwestern Community Health Clinic, and as the lead Physician Assistant for Telemedica. Mrs. Vizzini’s publication, The Barriers to Continuity of Care at a Community-Based Free Clinic, was the Poster Presentation at the North American Primary Care Research Group’s 45th Annual Meeting in Montreal, Canada. Mrs. Vizzini is a member of the American Academy of Physician Assistants, and Physician Assistants in Virtual Medicine and Telemedicine

Dr. Hamilton is Board Certified in Emergency Medicine and has served as the Medical Director in the Emergency Department in south central Texas and helped build a team of like-minded professionals who serve our patient with the best quality, cutting-edge emergency medical service possible. Dr. Hamilton brings that same energy and experience in creating a team at Telemedica, dedicated to serving our veteran patients thoroughly and objectively, in an effort to provide the best service available.

Dr. John Hamilton has served as the Medical Director for Telemedica LLC, since October of 2020. Dr. Hamilton has experience serving the Veteran Community and is now helping to organize the medical platform of Telemedica.

Dr. Hamilton is responsible for making sure that all reports are of the highest quality and that all compliance is up to date, and he provides all our veterans with outstanding service each and every time.

Dr. Nicole Medina-Salvatore, PsyD, is passionate about her work and cares about her clients deeply. She believes in radical acceptance of all people and is an LGBTQ+ affirmative therapist. As a mother of five children, she understands many of the issues that families face, and she strives to be an upfront and empathic provider. Dr. Salvatore’s psychological frame is attachment-based and feminist in nature. She is well versed in many evidence-based practices, with an emphasis in Dialectical Behavior Therapy (DBT) and family therapy. She is certified in Functional Family Therapy (FFT), Trauma-Focused Cognitive Behavior Therapy (TF-CBT), and she is a certified trauma therapist with training in EMDR.

Her specialties include trauma, suicidal ideation, Borderline Personality Disorder (BPD), Autism Spectrum Disorder, attachment issues, religious issues, women’s issues, and parenting skills.

Dr. Medina-Salvatore graduated from Azusa Pacific University (’08) with Honors with a major in Psychology and a minor in Biblical Studies. She earned her Master’s degree (’13) and her PsyD (’15) from Antioch University New England. Her research during graduate school centered on Asian Americans, family therapy, and women’s issues. She completed her APA predoctoral internship (’14) at Western Youth Services in Orange County, CA, where she was also trained on the ADOS-2. Her APA postdoctoral residency was at Kaiser Antioch in Antioch, CA, which emphasized treating adolescents and young adults at risk for hospitalization or who had just been released from the hospital for suicide attempts. She has been a licensed clinical psychologist in Utah since December 2016

Since moving to Utah in 2016, she has been working with suicidal and personality-disordered adults and teens in residential and community mental health settings, as well as providing psychological testing. In her free time she enjoys playing with her daughters and 3 step-children, spending time with friends, and smothering her three cats, Marshmallow, Mabon, and Chococat, with love and affection.